Gainsight, a San Francisco-based customer success company, tops the list of Glassdoor’s 2023 Best Places to Work for the first time.

Jump to:

• What is Glassdoor’s Best Places to Work list?
• What are tech industry standouts on Glassdoor’s 2023 list?
• 10 best large companies for workers, according to employees
• 5 best small and medium companies for workers, according to employees
• Additional notable results in Glassdoor’s 2023 list
• Top metro headquarters in this Best Places to Work list
• Methodology for Glassdoor’s Best Places to Work list

What is Glassdoor’s Best Places to Work list?

The winners of Glassdoor’s 15th annual Employees’ Choice Awards honor the best places to work in the U.S., Canada, the U.K., France and Germany. The awards are based on the input of employees who voluntarily provide anonymous feedback on the job site with company reviews about their job, work environment and employer over the past year, Glassdoor said.

In the U.S., Glassdoor’s 100 Best Places to Work recognizes employers with 1,000 or more employees, as well as 50 Best Small & Medium Companies to Work For, which recognizes employers with fewer than 1,000 employees. Winners are ranked based on their overall rating achieved during the past year, the company said. Ratings are based on a five-point scale, with five being the highest score. Employees rate employers on various workplace attributes, which include career opportunities and culture and values. Among the 2.3 million employers reviewed on Glassdoor, the average company rating is 3.7.

“The past year brought extreme highs and lows for job seekers and employees, but despite an increasingly uncertain job market, Glassdoor data shows there are still companies hyper-focused on creating outstanding employee experiences,” said Christian Sutherland-Wong, Glassdoor Chief Executive Officer, in a statement. “It’s encouraging to see companies doubling down on employee mental health and well-being, diversity and inclusion, competitive benefits and flexible work environments as we head into 2023.”

SEE: Hiring kit: Chief diversity officer (TechRepublic Premium)

What are tech industry standouts on Glassdoor’s 2023 list?

Forty-one tech companies made Glassdoor’s list of 2023 Best Places to Work – the most of any industry. Glassdoor’s list features winning employers in other industries, including finance, biotech and pharmaceuticals, real estate and retail.

Only two employers have made the list every year for the past 15 years: Bain & Company (No. 3, 4.6 rating) and Google (No. 8, 4.6 rating).

This year, only three employers appear on all five country lists (U.S. large, Canada, U.K., France and Germany): Microsoft (No. 13, 4.5), SAP (No. 69, 4.4) and Salesforce (No. 75, 4.4).

10 best large companies for workers, according to employees

Six tech companies made the top 10 list of this year’s best large companies to work at with over 1,000 employees.

1. Gainsight (4.7)

2. Box (4.6)

3. Bain & Company (4.6)

4. McKinsey & Company (4.6)

5. NVIDIA (4.6)

6. MathWorks (4.6)

7. Boston Consulting Group (4.6)

8. Google (4.6)

9. ServiceNow (4.6)

10. In-N-Out Burger (4.6)

5 best small and medium companies for workers, according to employees

Among the 50 Best Small & Medium Companies to Work 2023, 31 employers are newcomers and eight are rejoining the list this year. These are the top five best small and medium companies to work at based on the results.

1. Goodwin Recruiting (4.7)

2. Telemynd (4.7)

3. J.J. Taylor (4.6)

4. Pariveda (4.6)

5. Ironclad (4.6)

Additional notable results in Glassdoor’s 2023 list

Thirty-seven employers are newcomers to Glassdoor’s 100 Best Places to Work 2023, including the LEGO Group (No. 21, 4.5), Spotify (No. 90, 4.4) and Toast Inc. (No. 96, 4.4).

Absent from the 2022 list but rejoining in 2023 are 21 employers, including Netflix (No. 40, 4.5; last recognized in 2009), Mastercard (No. 60, 4.4; last recognized in 2021), MD Anderson Cancer Center (No. 71, 4.4; last recognized in 2021) and Electronic Arts (No. 97, 4.4; last recognized in 2018).

Top metro headquarters in this Best Places to Work list

• San Francisco Bay Area has 27 companies on the list; this is down from 30 companies in 2022.
• New York City has 10 companies on the list; this is up from seven companies in 2022.
• Boston has nine companies on the list; this is no change from 2022.
• Los Angeles has four companies on the list; this is down from eight companies in 2022.
• Houston has four companies on the list; this is up from one in 2022.
• Seattle has three companies on the list; this is down from five companies in 2022.
• Washington, D.C. has three companies on the list; this is down from five companies in 2022.
• Chicago, IL has one company on the list; this is no change from 2022.

Methodology for Glassdoor’s Best Places to Work list

All of the Employees’ Choice Award winners are selected based on Glassdoor’s proprietary awards algorithm, and each employer’s rating is determined based on the quantity, quality and consistency of Glassdoor-approved company reviews submitted by U.S.-based employees between Oct. 19, 2021 and Oct. 17, 2022, the company said. During the year-long eligibility period, employers considered for the large list must have received at least 75 ratings, and employers considered for the small & medium list must have received at least 30 ratings, respectively, for each of the nine workplace attributes taken into account as part of the awards algorithm. The nine workplace attributes are:

• Overall company rating.
• Career opportunities.
• Compensation and benefits.
• Culture and values.
• Diversity and inclusion.
• Senior management.
• Work-life balance.
• Recommend to a friend.
• Six-month business outlook. Employees can note whether they believe their employer’s six-month business outlook is positive, negative or if they have no opinion.

When employees submit reviews about their employer on Glassdoor, they are asked to share their opinions on some of the best reasons to work for their employer (pros) and any downsides (cons), and they are encouraged to provide advice to management, the job site said.

Read next: The best compensation benchmarking tools for 2023 (TechRepublic)