We may earn from vendors via affiliate links or sponsorships. This might affect product placement on our site, but not the content of our reviews. See our Terms of Use for details. Discover the best project management tools for Mac to facilitate efficient task planning, streamline collaboration, and boost productivity. Best overall Mac project management…
If you work for an organization that relies on Google’s Workspace apps to communicate and get work done, or if you’ve simply opted to use it at home, chances are you have many of the corresponding mobile apps on your smartphone. Applications like the Google Docs app for iOS allow users to access their documents…
Long before the era of smartphones, there was a time when communication devices were limited to telegram messages. But an emergent technology was on the way that would allow people to send images and documents over telephone lines for the first time in history. While it wasn’t named as such at the time, this was…
A distributed denial-of-service (DDoS) attack vector attempts to overwhelm a VoIP server with phony user requests. Because this massive volume of traffic is more than your network can handle, it can force your online service or website offline, preventing legitimate user requests from processing. Cybercriminals can use them to disrupt your Voice Over Internet Protocol…
It can be a very competitive hiring landscape for many. Fortunately, today’s employers have many options for talent acquisition — and are increasingly able to leverage technology to drive efficiency and better results. However, maximum effectiveness requires a combination of both traditional and technology-driven strategies. Over the years, I’ve seen first-hand how sound recruiting strategies…
Payments trends in 2024 and beyond are largely impacted by technology and the state of the economy. We’re seeing a decline in discretionary spending, and an increase in the number of ways consumers like to make payments. Plus, AI and biometrics are also impacting payment security and fraud prevention. Below, I’ll walk you through a…
Cloud contact centers connect agents with customers across multiple channels, including voice, email, SMS, social media, live chat, and more. Cloud contact center platform API management plays a critical role in maintaining all of these channels. Unlike traditional on-premises phone systems and hosted contact center solutions, cloud contact centers aren’t bound by physical locations or…
We’ve all been there: snoozing our alarm to catch a few extra minutes of rest, only to fall back asleep by accident. Wake-up call services offer a more reliable solution, providing a nudge to ensure we start our day on time. Depending on the service, you may have to answer the phone, solve a puzzle,…
A Letter of Authorization (LOA) is a document that you must send to your telecom provider when you want to switch to a new business phone service but keep your old phone number. It lets both your new and old phone company know that you’re the one who is actually requesting the change. Whether you’re…
From data storage to business applications and beyond, companies of all sizes rely on the cloud for day-to-day operations and critical business processes. Protecting cloud-based infrastructures with robust security standards is crucial for modern organizations. Cloud network security is a popular approach. But is it right for your business? Read on to find out. 1…
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